The hotel offers amenities for your comfortable stay and unforgettable experiences
Beautiful Relaxation!
“The swimming pool was pristine and inviting, providing a perfect oasis for unwinding after a long day.” view full review
Cozy Rooms!
“Our superior room was impressively clean and featured a warm atmosphere, thanks to the thoughtful provision of indoor slippers.” view full review
Ideal Workshop Space!
“The meeting room was spacious and well-equipped for our workshop, with flexible seating arrangements that perfectly met our needs.” view full review
Decent Breakfast!
“The breakfast options were satisfactory, and though limited, they provided a comforting start to our busy days.” view full review
General
No smoking on site
No parking
24-hour reception
No pets allowed
24-hour security
Services
Room service
Laundry
Dining
In-room breakfast
Restaurant
Business
Meeting/ Banquet facilities
Spa & Leisure
Karaoke
Garden area
Massage
Room features
Terrace
Ironing facilities
Bathroom
Free toiletries
Show more
Location
Jl. Peceren No. 30,,
Berastagi,
Indonesia,
North Sumatra
Map view
Jl. Peceren No. 30,,
Berastagi,
Indonesia,
North Sumatra
City landmarks
Listrik Bawah
Kampung Warna Berastagi
2.3
km
Jl. Jamin Ginting
Gundaling Hill
4.4
km
Dokan
3.8
km
Gunung Sibayak
3.8
km
Lingga
3.8
km
Rumah Bolon
3.8
km
Gunung Sinabung
3.8
km
Air Terjun Sipiso-Piso
3.8
km
View on Mount Sinabung
4.0
km
Jl. Gundaling
Puncak Gundaling Brastagi
4.4
km
Mount Sinabung Viewpoint
4.4
km
Garden
Gundaling Tanah Karo
4.4
km
Jl. Veteran
Tugu Kol
4.6
km
off Jl Kiras Bangun
Museum Karolingga
4.7
km
Cabbage monument
4.6
km
Jl Veteran
Giant Cabbage
4.6
km
Karo houses
4.6
km
Lingga
Lingga cultural village
4.7
km
Traditional house
4.7
km
Jl Veteran
Kopi Ta Kopikaro
5.0
km
Brastagi Highland
5.8
km
Farm
Gundaling Farmstead Berastagi
6.5
km
Nearby
Listrik Bawah
Kampung Warna Berastagi
550 m
Restaurants
Family Restaurant H. Ramli NST
970 m
Jl. Gundailing Gundaling I
Panorama Resto
970 m
Gundaling I
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Beautiful views
Clean swimming pool
Limited Wi-Fi
Inconsistent food quality
6.6/10
Nice
Rooms
6.4
Location
6.9
Service
7.5
Dining
5.2
Guest reviews
6.6/10
based on 17 reviews
6.7
6.7/10 based on 2 reviews
Jeffrey
United States,
January
2025
6.8/10
The hotel offers spacious rooms but is in need of some renovation. While the service was quite responsive to our needs, the lack of proper amenities like air conditioning or fans made our stay uncomfortable at night. The breakfast was a bit limited in variety, which was a letdown. Overall, it's decent for the price but could use some improvements.
Rooms
6.0
The room was spacious but quite old and in need of renovation. I struggled to sleep comfortably at night due to the temperature control issues.
Service
8.0
The service was responsive and attentive during our workshop event, accommodating our needs well.
Location
7.0
The hotel is conveniently located off a busy road, but the noise levels can be disruptive.
Dining
5.0
Breakfast was served a la carte but lacked variety; I found it somewhat disappointing.
Facilities
8.0
The meeting room was large and suitable for workshops, with clean pool facilities surrounding the courtyard.
Thomas
United States,
January
2025
7.8/10
The hotel has a central location with spacious rooms, though they are quite outdated and need renovations. I found it difficult to sleep due to the lack of air conditioning or a fan, and the breakfast options were limited. The Wi-Fi was only available in the lobby, which was inconvenient. The experience didn’t quite meet my expectations, especially considering the price.
Rooms
6.0
The room was spacious but quite old and in need of renovation.
Service
8.0
The service was responsive to our needs during the workshop.
Location
7.0
The hotel is right off the busy Medan road but still manages to keep a quiet feel around the pool area.
Dining
5.0
Breakfast was ala carte with not much variety, and one morning the food quality was disappointing.
Facilities
7.0
The large swimming pool was well kept, adding to the overall ambiance.
Angela
United Kingdom,
December
2024
8.0/10
My stay was a mix of good and bad. The rooms were comfortable but quite dated, and the service was generally responsive. However, the dining experience was hit-or-miss, including some poorly prepared food. On a positive note, the swimming pool area was a nice retreat amidst city noise.
Rooms
7.0
The rooms were in good condition but felt a bit outdated. They provided nice amenities like shampoo and coffee, which was appreciated.
Service
8.0
The service was largely responsive to our needs, especially during our workshop.
Location
6.0
The hotel is located right off a busy road, making it noisy, but the rooms are situated around a peaceful pool area.
Dining
7.0
The food was pretty good overall, but there was a morning with badly prepared watermelon that was quite disappointing.
Facilities
8.0
The swimming pool was clean and well-maintained, creating a nice environment despite the surrounding noise.
James
United Kingdom,
December
2024
7.8/10
The hotel has a decent setup for workshops with comfortable meeting facilities and a nice pool area. However, the rooms are showing their age and need some improvements. The food quality was inconsistent, and I encountered some cleanliness issues during my stay, which affected my overall experience.
Rooms
6.0
The rooms were in good condition but quite dated, lacking modern amenities.
Service
7.0
The service was responsive, especially in meeting our workshop needs.
Location
7.0
The hotel is located right off a busy road, which can be noisy, but the rooms are set around a serene pool area.
Dining
6.0
The food was mostly good, but there were some issues with freshness on certain items during breakfast.
Facilities
8.0
The meeting rooms were spacious and well-equipped, and the pool area was clean and enjoyable.
Jane
United Kingdom,
November
2024
7.0/10
This hotel was a mixed bag for me. The location is right off a busy road, which was a bit noisy, but the courtyard with the large pool was a nice escape. The room I had was in decent condition but showed its age. I appreciated the amenities like toiletries and a flat-screen TV, but the dining experience wasn't great—one morning I found the watermelon to be bad. Overall, it has potential, but some areas need improvement.
Rooms
7.0
The rooms were in good condition but felt outdated, albeit comfortable. They provide nice amenities like toiletries and two bottles of water each day.
Service
8.0
The service was generally responsive to our needs during the workshop.
Location
6.0
The hotel is situated right off the noisy Medan road, which may be distracting.
Dining
5.0
The food was decent overall, but the bad watermelon incident left a sour taste.
Facilities
8.0
The pool area was well-maintained and inviting, a nice feature of the hotel.
Jacob
United Kingdom,
November
2024
8.4/10
We had a surprisingly nice experience at Green Garden Hotel in Berastagi, despite the chilly weather, which made our stay quite cozy. The rooms were clean and warm, and the views were truly spectacular. However, Wi-Fi was only available in the lobby, making it tough to connect with folks back home. Overall, a delightful stay, though it could be more convenient with better internet access.
Rooms
8.0
The rooms were clean and warm, and we even got upgraded to superior rooms.
Service
8.0
The staff were kind and responsive to our needs.
Location
7.0
It's situated right off a busy road, but the rooms are set back in a quiet courtyard.
Dining
7.0
The food was decent, but I did encounter some bad watermelon one morning.
Facilities
9.0
The swimming pool and garden were maintained very well, which added to the relaxation vibe.
Robin
United States,
October
2024
7.0/10
My stay at the hotel had its highlights and low points. I appreciated the warm rooms and beautiful garden views. However, the lack of air conditioning and limited breakfast options were disappointing. The Wi-Fi only being available in the lobby made it a bit challenging to stay connected. Overall, it offered decent value for money but could definitely use some improvements.
Rooms
6.0
The room I stayed in was spacious but felt a bit outdated and in need of renovation. The absence of air conditioning made it uncomfortable at times.
Service
7.0
The service was responsive to our needs during the workshop, with daily amenities provided like toiletries and coffee.
Location
7.0
The hotel is right off a busy road, which could be noisy, but the room's courtyard location helped mitigate that.
Dining
6.0
The breakfast was served à la carte with limited variety, which was a bit of a letdown, but I found the food to be generally okay.
Facilities
8.0
The swimming pool was well-maintained, and the garden was lovely. The meeting room was large and equipped, making it suitable for workshops.
Steven
United States,
October
2024
7.4/10
I had a mixed experience at Green Garden Hotel in Berastagi. The outdoor views and clean garden were impressive, making it a relaxing retreat. However, the Wi-Fi only being available in the lobby could be inconvenient for some. My room was clean and warm, but the dining options left much to be desired, especially during peak season when we found the food quite disappointing.
Rooms
9.0
The room was very clean and warm, and I even received indoor slippers, which was a nice touch. The outdoor view from my room was outstanding as well.
Service
8.0
The staff were kind and attentive, which made my stay feel more welcoming.
Location
7.0
The hotel's location offered a fantastic view and a beautiful garden, but it was a bit remote in terms of accessing restaurants or shops nearby.
Dining
5.0
The food was not bad, but there weren't many options available, and some choices weren't very palatable.
Facilities
8.0
The swimming pool was clean, and overall, the facilities were well-maintained, adding to the hotel's appeal.
Gerald
United Kingdom,
October
2024
5.0/10
Our stay was far from ideal. We were given a dirty room with old furniture, and the dining experience was terrible as the food left a lot to be desired. However, the service was enthusiastic, which was a small positive in an otherwise disappointing visit. I would suggest looking for better options nearby.
Rooms
5.0
The room was dirty and the furniture felt old and neglected.
Service
6.0
The service was zealous but couldn’t compensate for the poor conditions.
Location
Dining
5.0
The food was horrible and caused stomach problems, which was quite alarming.
Facilities
5.0
The hotel advertised amenities that were not maintained, like the rusted bathtub.
Hannah
United Kingdom,
September
2024
7.4/10
We had a two-day workshop at this hotel, and it was quite decent overall. The rooms were in good condition, albeit a bit dated, and the service was very responsive to our needs. However, the location was a bit noisy due to the busy road nearby, and not all food was up to par, with some bad watermelon served one morning.
Rooms
7.0
The rooms were in good condition but felt somewhat dated. They provided essential toiletries and had a flat-screen TV.
Service
8.0
The service was attentive and very responsive to our needs during the workshop.
Location
6.0
The hotel is right off a busy road, which can be quite noisy at times.
Dining
7.0
The food was generally good, but the quality varied, and we encountered some bad watermelon on one occasion.
Facilities
8.0
The meeting room was spacious and well-equipped, and the pool area was clean and enjoyable.
Luke
United Kingdom,
September
2024
8.2/10
My stay at Green Garden Hotel in Berastagi was quite pleasant overall. The peaceful atmosphere and beautiful views made it a great spot for relaxation. However, the Wi-Fi only being available in the lobby was a bit inconvenient, and the dining options could have been better. Despite these minor issues, I truly enjoyed the cleanliness and the warm rooms, along with the beautiful garden and pool area.
Rooms
8.0
The rooms were very clean and warm, providing indoor slippers, which was a nice touch.
Service
9.0
Staff were kind and accommodating throughout our stay.
Location
9.0
The hotel is situated in a beautiful area with outstanding views outside the room.
Dining
6.0
The food was not so bad, but I felt it could have had more variety.
Facilities
9.0
The swimming pool and garden were very clean and beautifully maintained.
Bob
United States,
September
2024
5.0/10
I had a mixed experience at this hotel during my stay. The service was quite attentive, but the overall cleanliness of the room left much to be desired. While the location and facilities like the pool were appealing, the dining experience was quite poor, and I encountered several maintenance issues. It's a decent option if you're looking for something budget-friendly, but I wouldn't recommend it if you're seeking comfort.
Rooms
5.0
The room was spacious but unfortunately dirty and quite outdated. I couldn't fully relax due to the condition of the furnishings and cleanliness.
Service
7.0
The staff were eager to help and provided zealous service, which was one of the positives of the stay.
Location
6.0
The hotel's location is decent, but it was hard to fully enjoy it due to the disturbances from other guests.
Dining
5.0
The food was truly disappointing and caused some stomach issues, which led me to skip most of the meals.
Facilities
6.0
The pool area looked nice, and the garden was beautiful, but the maintenance issues in the room overshadowed the facilities.
Dominic
United Kingdom,
September
2024
7.6/10
I had quite a varied experience at Green Garden Hotel in Berastagi. The place is beautiful and peaceful, perfect for relaxation, and the rooms were clean and spacious. However, the Wi-Fi was only available in the lobby, which made it tough to stay connected. While I enjoyed the nice views and a beautiful garden, my traveling companions had a nightmarish stay that can't be overlooked.
Rooms
9.0
The superior rooms I stayed in were very clean and warm, with a fantastic view outside.
Service
7.0
The staff were kind and responsive, though previous guests experienced issues.
Location
8.0
Located in a tranquil area of Berastagi, it was a great spot for relaxation.
Dining
6.0
The food was decent, but there were complaints about some meals.
Facilities
8.0
The swimming pool and garden were kept clean and were quite beautiful.
Beautiful views
Limited Wi-Fi
Leo
United Kingdom,
September
2024
6.8/10
I had a mixed experience at this hotel. The rooms were spacious and set around a nice pool, which was lovely. However, they felt a bit dated and could really use some renovation. The service was responsive, and the meeting facilities were adequate. Unfortunately, the food left much to be desired, and I encountered some cleanliness issues.
Rooms
6.0
The rooms were spacious but quite dated and in need of renovation.
Service
8.0
The service was responsive to our needs, especially during the workshop.
Location
7.0
The hotel is located right off the busy Medan road, which can be noisy but the rooms are set back around the pool area.
Dining
5.0
The food was generally good, though I did encounter some bad watermelon one morning.
Facilities
8.0
The pool area was nice and well-maintained, adding a pleasant touch to the stay.
Scott
United States,
August
2024
5.8/10
The hotel was a mixed bag for me. On one hand, I appreciated the warm and cozy feel in the cold weather and the beautiful view from my room. However, the lack of air conditioning made it hard to sleep comfortably, and the breakfast had very limited options. The Wi-Fi only being available in the lobby was also inconvenient.
Rooms
6.0
The room was spacious but quite old, in desperate need of renovation.
Service
5.0
The service was zealous, but that alone couldn’t save the overall experience.
Location
Dining
5.0
Breakfast offered an à la carte menu but lacked variety, leaving much to be desired.
Facilities
7.0
The pool area was nice, but other facilities were average.
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